When locking a bike there are five steps to go through to make sure the bike gets locked:

  1. Check if the light next to the lock is blinking red before delivering the bike. If it is, it won't lock the bike correctly 
  2. If the light next to the lock aren't blinking red, you can use the lock
  3. Put the bike in the lock, and wait a couple of seconds.
  4. Wait until the the light next to the lock stops blinking, then try to pull the bike out of the lock 
  5. Check for a confirmation in the app on your iPhone or Android

The article continues below the gif

How will I know if the lock is defect?  

A defected lock will have a blinking red X next to it. Don't park a bike in a red lock. 

Relevant articles:

Fant du svaret?